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Frequently Asked Questions
Where do you get the photos from that are printed on the products?
All photography used on the products are taken by Steve Poole of Steve’s Photos.
How do you take your photos?
All the photography is taken using professional photographic equipment and the perfect moment can take days/weeks/months to capture.
How long will the tote bags last?
The bags are made out of a heavy duty 360gsm cotton canvas and can hold up to 20kg. This means the bags are highly sustainable and will last a long time.
How can I clean the tote bags?
It is best to hand wash the bags and hang dry.
Are the tote bags waterproof?
The tote bags are made from a heavy duty 360gsm cotton and as such are not waterproof.
What is a tote bag?
A tote bag is an unfastened bag used for carrying or toting lots of items. Tote bags are often used as reusable shopping bags.
How can I contact Steve’s Photos?
Will you be adding products or photos to the website?
Can I return an item?
Yes, you can return items according to our 7 day satisfaction guarantee, please refer to the returns policy for full details.
How long does it take for my order to be delivered?
Each product is carefully tailor made to order, we aim to dispatch in 7 business days, delivery times may vary depending on location, please see our shipping & delivery policy for full details.
How are the products printed?
All products are printed using commercial digital printing technologies.
Is the print safe to use with food products?
The digital ink technology used to print the products are environmentally friendly, water-based inks with Oeko-Tex® certified and CPSIA compliant.
Do you have any stockists in Australia?
All of products are sold online.